Standard Shipping Policy
1. While Hampton Ranch strives to maintain a 5-7 business day average delivery time, we make no guarantees and will accept no liability nor honor any claim towards ruminative action stemming from a longer than average delivery time. Orders ship within two business days after payment for order has been received. Orders are shipped on business days only Monday to Friday excluding federal holidays.
2. Packages are shipped via USPS, UPS or FedEx.
1. Refunds and exchanges are permitted for products returned within 7 days of delivery. The product must be returned in a brand new, unused condition with all original packaging and accessories included. Claims must be made within 48 hours after delivery.
2. If you would like to return your product for a refund or exchange please contact Hampton Ranch for an RMA number and instructions on how to ship the product back for evaluation. Customer covers all shipping costs.
3. Refunds will be issued within 7-10 business days after receiving the returned product. Exchanges will be shipped within 7-10 business days after receiving the returned product.
4. Refunds and exchanges will not be granted for products that have been used or original packaging and/or accessories are missing.